Skip to main content
Categories
Support Center
FAQs
FAQs
Short answers to the questions our support team hears most, about your account, your funds, and how SwipeSimple works.
General
Whom do I contact about statements, pricing, and fees?
Contact us
How do I sign up for an account on SwipeSimple?
How am I billed for SwipeSimple?
Why am I being prompted to add a phone number or website?
What payment methods are accepted by SwipeSimple?
See all 13 articles
My Account
How do I change or reset my password?
How do I get a username and password?
How do I find my account number or Merchant ID
How can I change my account information?
Why don't I see my money in my account?
How do I update my bank account for funding?
See all 10 articles
Managing my business
How do I access my 1099-K?
FAQ: Refunds in SwipeSimple
How do I refund a transaction from SwipeSimple Dashboard?
Can I process voids and refunds from SwipeSimple Dashboard?
How do I view tips I have accepted?
Can I restrict my employee’s user settings?
See all 8 articles
Return to top
installation, branding, customization